TERMS AND CONDITIONS
Hassan Pasha Tours
Welcome to Hassan Pasha Tours. By booking our services or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a reservation.
1. Booking and Confirmation
All bookings are subject to availability.
A booking is confirmed only after receiving confirmation from our team via call, message, or email.
Customers must provide accurate and complete information at the time of booking.
2. Payment Terms
Payment terms will be agreed upon at the time of booking.
Advance payment may be required for certain services such as weddings, long tours, or corporate bookings.
Failure to make payment on time may result in cancellation of the booking.
3. Cancellation and Refund
Cancellations must be made prior to the scheduled pickup time.
Refund eligibility depends on the timing of cancellation and type of service booked.
No refund may be provided for last-minute cancellations or no-shows.
4. Customer Responsibilities
Customers must provide valid identification when required.
Passengers are responsible for their personal belongings.
Any damage caused to the vehicle by the customer may result in additional charges.
Customers must behave respectfully with drivers and staff.
5. Driver and Vehicle Policy
All vehicles are provided with professional and licensed drivers unless otherwise agreed.
Drivers will follow traffic laws and safety regulations at all times.
Hassan Pasha Tours reserves the right to replace a vehicle if necessary due to technical or operational reasons.
6. Delays and Liability
While we strive to provide on-time service, we are not responsible for delays caused by traffic conditions, weather, road closures, or unforeseen circumstances.
We are not liable for any indirect or consequential losses arising from service delays.
7. Use of Website
You agree not to misuse our website for fraudulent activities or illegal purposes.
All content on this website is the property of Hassan Pasha Tours and may not be copied or reproduced without permission.
8. Service Refusal
Hassan Pasha Tours reserves the right to refuse service to anyone who violates these Terms and Conditions or behaves inappropriately.
9. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our services constitutes acceptance of the updated terms.